TERMS AND CONDITIONS
Payment Fee Structure
50% deposit is due before we begin working on the project. The remainder of the fee is due upon delivery of the final image. If we don't receive feedback from the client and the project is not completed 60 days after the first draft is delivered, the remainder fee will be due at this time.
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Late Payment Fee
If you exceed our thirty (30) days of the invoice date, you will be charged a 5% late payment fee. 5% of the total amount of invoice. An additional cumulative 5% per month will be added to the account hereinafter. A revised invoice will be sent to your email address.
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Revisions
3 revisions are included. In an effort to minimize revisions, it is important to plan revisions carefully. You can find examples of efficient markups on the welcome guide. *Revisions can take 2-3 business days. As rounds of revisions progress, each round should decrease in complexity. Additional revisions will be charged separately
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Late Revisions Fee
We understand some projects take longer to complete. However, in an effort to make our workflow and schedule as efficient as possible for all of our clients, revisions received 60 days after the first draft has been sent will be charged a 5% late revision fee.
Final Images
The final rendered images delivered will adhere to industry-standard sizes. Standard image sizes are 4000 pixels with a resolution of 300 dots per inch (DPI) for print quality.
Specific resolution, size or format requirements must be communicated and agreed upon in writing before the commencement of the project.
The final images will be provided in commonly used file formats such as JPEG, PNG, or TIFF, unless otherwise requested by the client and agreed upon in writing.
Once the project fee is paid in full to Creative Atrium. , any elements of text, graphics, photos, contents, or other artwork furnished for the client are owned by the client. With the exception of models and working files since those contain Creative Atrium’s trade secrets.
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Watermarks
All the renderings will be sent to you with our watermark. After completion of 3 revisions or less and your approval for the final version, we will invoice you for the balance. The watermark will be removed and we will provide you with final 3D Renderings upon receipt of full payment
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Artistic Freedom
Creative Atrium retains the artistic freedom to create and design the images in a manner consistent with our line of work, artistic vision and expertise. While client input and feedback are encouraged and considered, the final creative decisions rest with Creative Atrium. Because 3D rendering and the services offered by Creative Atrium are, by nature, subjective and the services provided are custom if the client expresses dissatisfaction with the final images. The client shall not be entitled to refunds for services rendered. The client acknowledges and agrees to trust in Creative Atrium's artistic judgment.
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